Privacy Policy

Website: www.smartkitchencompany.com
Last updated: 13/02/26

Smart Kitchen Company (“we”, “us”, “our”) provides kitchen refurbishment services including replacement kitchen doors, worktops, cabinet upgrades, and complete kitchen makeovers across the UK.

For the purposes of UK data protection law, we are the data controller of your personal information.

Contact details:
Email:  enquiries@smartkitchencompany.com
Phone:  01483 399 231 

We may collect and process the following information:

• Name
• Address
• Email address
• Telephone number
• Details about your kitchen project
• Photos or measurements you provide
• Information submitted via contact forms, email, phone, or social media
   

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookie and usage data
   

We use your personal data to:

• Respond to enquiries and provide quotations
• Arrange home surveys and consultations
• Deliver our kitchen refurbishment services
• Manage contracts and installations
• Process payments and invoices
• Provide aftercare support
• Improve our website and services
• Send marketing communications (if you have opted in)
• Comply with legal and regulatory obligations
   

When you interact with our social media pages (including Facebook, Instagram, and Messenger), we may collect personal information such as your name, contact details, and any information you provide when messaging, commenting, or submitting forms.

Meta Platforms, Inc. (Facebook & Instagram) also collects data when you use these platforms. For more information, see Facebook’s privacy policy: https://www.facebook.com/about/privacy

We use the information you provide on social media only to respond to enquiries, provide quotations, and deliver our services. 

Your data is not sold to third parties. For full details on how we collect and process your data, please see this Privacy Policy.

When you choose to pay using finance or alternative payment methods, your personal data may be shared with third‑party finance providers to process your application, perform eligibility and credit checks, and manage the finance agreement. These providers operate independently; we do not store your full payment card details. 

Under UK GDPR, we rely on:

• Contract – to provide services you request
• Legitimate Interests – to operate and improve our business
• Consent – for marketing communications
• Legal Obligation – to comply with tax and legal requirements

We will only send marketing communications where you have provided consent or where permitted by law.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
   

We may share personal data with:

• Trusted installation teams and contractors
• Suppliers relevant to your project
• Payment processors
• Accountants, insurers, or professional advisers
• IT and website service providers
   

We do not sell your personal data.

We retain personal data only as long as necessary for contractual, legal, accounting, and tax purposes.

We take appropriate technical and organisational measures to protect your information from unauthorised access, misuse, or loss.

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict or object to processing
• Request transfer of your data
• Withdraw consent
   

You may also lodge a complaint with the:

Information Commissioner's Office
Website: www.ico.org.uk

Our website uses cookies. Please see our Cookie Policy for further details.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.